When will my order be packed and shipped?
We work as quick as we can. Orders are packed Monday thru Sunday and shipped Monday thru Friday, excluding holidays. Please note that delays are possible if you order during holidays.

How long will it take for my order to arrive?
We ship Monday thru Friday but how long it takes for it to arrive depends on where it is shipped to. For Belgium, it takes 1-3 working days and for the EU, 5-10 working days. Rest of the world 16-28 working days. Please note that Zaralima is not held responsible for any additional custom charges.
How much do I have to pay for shipping?
We want to give our customers the best shopping experience possible, therefor we have chosen a very specific shipping system. There is no fixed rate for all orders but a variable rate, depending on what you buy. By doing this, we enable you to pay the cheapest shipping cost possible.
0-350g : €3.00
350-2000g : €5.00
2000g-10000g : €6.00
Neighbouring Countries
0-350g : €7.00
350-1000g : €12.00
1000-2000g : €17.00
Rest of Europe
0-350g : €8.00
350-1000g : €13.00
1000-2000g : €26.00
Rest of the World
These prices exclude online tracking. If you’d like to track your package, please select the highest shipping cost provided at checkout (€33.00). If you do not select the option, we cannot be held responsible in case of lost packages.
0-350g : €10.00
350-1000g : €15.00
1000-2000g : €28.00
Which materials are used to package my order?
We use as many eco friendly materials as possible. Your order will be packaged with recycled paper, sealed with recycled plastic and/or recycled paper tape. We do not wrap your clothing in a plastic bag. Your order will be handled with the biggest eco friendly care.
If you have any questions, please don’t hesitate to get in touch with us. There are multiple ways of contacting us, so be free to choose whatever method sounds best to you. You can contact us on Facebook, using the ‘Send Us a Message’ tab down below. Visit our contact page to fill out our email form or just send a message to hello@zaralima.be. We will get back in touch with you as soon as possible.